Returns & Exchanges
European Wax Center is committed to your satisfaction; products purchased at our centers or online may be returned within 30 days of the original purchase date with a valid receipt. To ensure the highest hygiene standards for our beauty and skincare collections, items must be in their original, unopened packaging to be eligible for a full refund.
Verify Eligibility
Ensure your skincare or body care products are unused, unopened, and were purchased within the last 30 days.
Locate Your Receipt
Find your original physical receipt or digital order confirmation email to serve as proof of purchase for processing.
Visit a Center
Bring the items and your receipt to any European Wax Center location to initiate an immediate exchange or refund to your original payment method.
Online Return Shipping
For online orders, contact our Guest Services team to receive a return authorization and shipping instructions for mailing items back to our warehouse.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing